Mixnote

How can we help?

Bugs, feature requests and questions all reach the same inbox — and every message is read by the person who builds the app.

Email support

In the app, Settings → Contact support opens a draft you can read before sending. Or write to us directly:

support@ebyapps.com

Quick answers

  • Restore a purchase

    New phone, or Pro not showing? Open Settings → Pro → Restore purchase while signed in to the same Apple Account you bought it with.

  • Manage or cancel Pro

    Subscriptions are handled by Apple. Open your subscriptions, or on iPhone go to Settings → your name → Subscriptions.

  • Export your library

    Settings → Export creates a JSON archive of everything, or CSV files of your transitions and tracks. Free for everyone, always.

  • Apple Music suggestions

    Turn them on in Settings → Catalog assist. If access was declined earlier, allow it in the iOS Settings app under Mixnote. Typing tracks in by hand always works.

  • Send diagnostics

    Reporting a bug? Settings → Privacy → Diagnostics for support creates a small file with app version and counts — no library content — that you can attach to your email.

  • Enjoying Mixnote?

    A rating helps other DJs find it. Settings → Rate Mixnote takes you straight to the App Store.

FAQ

Does Mixnote analyse my audio, BPM or key?

No. Mixnote never touches audio. You can note a track's BPM and key yourself — or leave them blank. It remembers what you decided worked, it doesn't guess.

Do I need an account?

No. There is no sign-up, no login and no server holding your library. Open the app and start saving.

Does it work offline?

Completely. Your library lives on your device, so every core feature works in airplane mode, in the booth, or in a basement with no signal.

Does it connect to Rekordbox, Serato, Traktor or Engine?

Not today — Mixnote is a memory, not a deck, and it sits alongside whatever you play on. You can export your whole library as JSON or CSV at any time, for free.

Where does track info come from?

Type it in, or turn on Apple Music suggestions to fill in title, artist and artwork from the catalog. Manual entry always works, with or without Apple Music.

What is free, and what is Pro?

Your first 10 transitions and 2 chains are free, and export is free for everyone. Pro removes the limits, monthly or yearly, with the price shown in your local currency in the app.

What happens to my transitions if Pro ends?

Nothing is locked away. Everything you've saved stays readable, editable and exportable whether or not you have Pro.

Is A → B the same as B → A?

No — and that is on purpose. Mixing out of a track is a different move from mixing into it, so each direction is its own record. A pair can hold as many transitions as you have ways of mixing it.